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ITA.TO documentation

Abuse and phishing policy

What is not allowed on ITA.TO, how to report a link, and what we do about it.

Step by step

  1. Not allowed: links or files that phish for passwords or payment details, spread malware, impersonate a brand or person, run scams, or send spam.
  2. Report a link at /report-link. You need only the short link (the part after ita.to/). We do not ask for your name or email.
  3. We screen destinations automatically: known-bad domains are blocked, and links that look like phishing show a warning page before the visitor continues.
  4. Reports of phishing, malware, fraud or impersonation are answered within one working day (24 hours); other reports within three days.
  5. If several independent people report a link in 24 hours, it shows a warning page until a person has reviewed it. The warning is reversible and never deletes anything.
  6. After review we may leave the link as it is, keep the warning page, or block it. Owners are emailed with the reason and how to appeal.
  7. Repeated violations pause creating new links in a workspace; serious or repeated abuse ends the account.
  8. To appeal, open a support ticket from your workspace and tell us why the link is legitimate. A person reads every appeal.
  9. Reports from police or regulators: email the address in our Privacy Notice and include the link and your reference.

Automatic screening catches obvious patterns only. Please report what you see.

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